Further to my blog entry below of last year - I actually won this case in court against Angela Hillery/NHFT
This blog relates to my privacy and patient confidentiality being breached and how I feel things could have been handled a lot differently - The ICO for example say 'public task' does not hold water if there was a less 'intrusive' way of doing things - clearly a complaint letter could have been annonymised before being bandied about to random people not directly involved in my healthcare!
I wrote a complaint to NHFT for the mishandling of my confidential data last year. They replied and I was horrified to see they had copied the reply to 4 people on the NHS, managers who were not directly involved in my care, a further inappropriate handling of my data. The complaint reply contained all my identifiable data as well as sensitive health data and several extracts from my medical records. Normally if these people had gone fishing around my medical records they would be disciplined for inappropriate accessing but Angela Hillery, who signed the letters, seemed to think it was ok for them to have open access to parts of my medical record in this way. They excused it as ‘public task and provision of healthcare’ but these managers are not part of my health care and it felt like a terrible breach of patient confidentiality. I objected to this and she simply wrote another reply and copied it in to the same 4 people regardless! I have reported them to the ICO and await their decision.
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